Friday, January 26, 2007

Dataware releases query server for single-point knowledge retrieval

Dataware has released a new tool to help users search for and retrieve information across the organization and on the Web. The Dataware II Knowledge Query Server pools from leading HTTP-compatible search engines (Northern Light, Altavista, HotBot, Excite, Fulcrum, Verity) to pull information from multiple intranet repositories or the Internet. Repositories like Lotus Domino databases, document management systems, Dataware's own Knowledge Management suite, internal repositories, intranet sites, external content services, news services and Web search engines are accessible with the query server. Users configure the format of the returns, displayed in content-based categories ("clusters") based on keywords and phrases, which help users identify similar and relevant content. Users can also route results to a second HTTP service in case the first choice is down or slow. Passwords and security configurations are supported if you're planning to search a subscription-based service. Full text, Boolean and proximity searches are supported. Dataware has already put together a search site using the query server -- check it out.

Delphi Group analyst Carl Frappaolo sees Dataware's Query Server as significant on two fronts. "As a knowledge management tool, it represents a bold new approach that leverages the popularity of HTTP to search across virtually any and all text repositories in a simple manner." The product will also be a strategic complement to Dataware's Knowledge Management Suite with its single-source, relevancy-ranked and conceptually clustered search results, he added.

Jay Levine, VP and CTO for electronic publishing vendor Information Access Company (IAC), plans to use Dataware's Query server to consolidate IAC users' access to external and internal information sources. The Query Server "is scalable and powerful enough to support all IAC users and flexible enough to allow complete customization of the user interface and types of repositories we need it to query."

The Dataware II Knowledge Query Server is available for Windows NT 4.0 or higher and for Sun Solaris 2.5 or higher. Microsoft Internet Information Server, Netscape Enterprise Server, Microsoft Peer Web Services and Apache are supported. Pricing for 500 end-user licenses starts at $9,500



http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=11879